Shipping and Returns
How long does my order take to ship?
Orders are fulfilled via Royal Mail 1st Class signed Monday to Thursday.
Do you offer international shipping?
We are currently unable to offer international shipping, but is something we are working on at the moment.
What is your return policy?
We are confident that you will absolutely love our products. As cacao is a food product we are unable to accept returns unless there was an issue with your order.
If you had an issue with your order please let us know within 10 days of received.
Send us an email to laura@cacaocollective.earth with the following details:
-Name
-Order number
-Name of the product
-Issue